Informativa sulla privacy

PRIVACY POLICY

This Privacy Policy describes how Bruno Treccine collects, uses, and protects the personal data of users who visit or use the website and the services offered.

1. Types of users and acceptance of terms

This Privacy Policy applies to:

  • Visitors of the website who only consult publicly accessible content;

  • Customers who purchase products (clip-in extensions) and/or services (braids and related services).

By accessing or using the website, the Visitor accepts the terms of this Privacy Policy and the Terms and Conditions.
By making a purchase, the Customer declares to have read and accepted this Privacy Policy and the Terms and Conditions.

Terms defined with a capital letter and not specified in this Privacy Policy have the meaning attributed in the Terms and Conditions.

2. Types of data collected

By using the site and services, the user authorizes the Data Controller to collect and process the following information:

a) Personal data

May include:

  • name and surname

  • email address

  • phone number

  • shipping and/or billing address

b) Order information

Data relating to purchases made, products ordered, services requested, preferences, and order history.

c) Payment data

To make a purchase, the user may need to provide payment details (e.g., credit card number, expiration date, security code).

⚠️ Such data is never stored or managed directly by Bruno Treccine, but is collected and processed exclusively by third-party payment service providers according to their respective privacy policies and contractual conditions. The Data Controller does not have access to complete payment data.

d) Navigation and analytics data (Analytics)

The site may use third-party analytics services (such as Google Analytics) to:

  • analyze site usage

  • monitor performance

  • collect statistical and aggregate data

These services may use cookies and similar technologies. The collected data is processed anonymously or in aggregate form, where possible.

The user can disable cookies or limit tracking through their browser settings. Disabling some services may limit certain site functionalities.

3. Advertising and third-party services

We may allow advertising platforms, social networks, or marketing services to collect non-personal information about site usage to display personalized ads (for example, on Facebook or Instagram).

⚠️ Personal data is never sold or shared directly with third parties for commercial purposes.

These entities may use cookies, pixels, or similar technologies. The user can manage advertising preferences directly from the settings of the platforms used.

4. Purpose of data processing

The collected data is used to:

  • provide and manage the products and services offered

  • process orders and shipments

  • provide customer support

  • improve browsing experience and services

  • send informational or promotional communications (with consent, where required)

  • comply with legal and tax obligations

5. Data sharing

Data may be shared exclusively in the following cases:

a) Suppliers and collaborators

With third parties who provide services necessary for the performance of the activity (e.g., shipping, technical assistance, marketing, payments), to the extent permitted by law.

b) Aggregate data

We may use anonymous and aggregate data for statistical analysis and service improvement. This data does not allow personal identification of the user.

c) Legal obligations

Data may be communicated to competent authorities if required by law or to protect the rights of the Data Controller or users.

6. Data security

We adopt appropriate technical and organizational security measures to protect personal data from:

  • unauthorized access

  • loss

  • misuse

  • disclosure

However, no internet data transmission or storage system can be guaranteed to be totally secure. Sending information via email is at the user's risk.

7. Data retention

Personal data is retained:

  • for the time necessary to provide the services

  • to comply with legal, tax, and accounting obligations

  • until a user requests deletion, where applicable

The user can request access, modification, or deletion of their data at any time by writing to the contacts indicated on the site.

8. User rights

Pursuant to EU Regulation 2016/679 (GDPR), the user has the right to:

  • access their data

  • request rectification or erasure

  • object to or restrict processing

  • lodge a complaint with the competent supervisory authority